OUR PRIVACY POLICY

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Privacy Policy

In this privacy policy we inform you about the processing of your personal data.

If you want to change your privacy settings (grant consent or revoke your previously granted consent), click here to change your settings.

Responsible

Rüdiger Schmidt, Done Data Solutions, Räcknitzer Weg 5, 01217 Dresden, DE, ruediger.schmidt@done-data-solutions.com, +49 176 24244835

Hosting

Service: wpengine
Operator: WP Engine, Irongate House, 22-30 Duke’s Place, London, EC3A 7LP United Kingdom
Privacy Policy: https://wpengine.com/legal/privacy/

Service: Google Suite
Operator: Google Ireland Limited, Ireland
Privacy Policy: https://policies.google.com/privacy?hl=en-IE

Service: Infusionsoft / Keap
Operator: Infusion Software, Inc., 1260 S. Spectrum Blvd., Chandler, AZ 85286, United States of America
Privacy Policy: https://keap.com/legal/privacy-policy
EU Model Contract Clauses: https://keap.com/legal/dpa

 

Server Log Files

Connection data are processed to monitor the technical function and to increase the reliability of our webhost. The duration of processing is limited to 30 days.

The legal basis of processing is the legitimate interest (absolute technical necessity of a server log file as fundamental data basis for failure analysis and for security measures in connection with the “website” service which you have explicitly requested by visiting the website) according to Art. 6 (1) (f) GDPR.

CDN Provider

AWS Cloudfront CDN

Parts of our website are hosted by our processor AWS Cloudfront, Amazon Web Services Inc., 410 Terry Avenue North, Seattle WA 98109, USA.

Connection data are processed to provide and to deliver the website. Data are not stored beyond access for the mere purpose of delivery and provision of the website. However, our processor keeps connection data for security purposes. The duration of processing for security purposes varies and ends with the necessity of the security measures. Furthermore, our processor anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for debugging and the sophistication of our website.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

The legal basis for the transfer of data to the US is the Commission implementing decision C/2016/4176 as well as the privacy shield certification.

Contact Form

You can contact us by using a contact form provided on our website. After submission of the contact form, the controller will process the personal data you have provided for the purpose of handling your request on the basis of your consent which you have given by submitting the form according to Art. 6 (1) (a) GDPR, until revocation.
You have no legal or contractual obligation to provide personal data. If you do not provide such data, you are simply not able to submit and we are not able to process your request.

Registration Form

You can register on our website. After you have registered, we will process the data provided in the registration form for the performance of the contract based on the contract concluded with us with your registration according to Art. 6 (1) (b) GDPR.

You have no legal or contractual obligation to provide personal data. You simply cannot register for the service if you do not provide such data.

Data are not transferred to third parties.

Security Services

On this website we use the offer of security service providers such as Captcha services to avoid non-human and automated input.

Google reCAPTCHA

If you give your consent, we will process your personal data in cooperation with the service Google reCaptcha, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as joint controllers for the purpose of avoidance of non human and automatized inputs. We will enable the service to set third party cookies, to collect connection data and data of your web browser. Furthermore we enable the service to build a personal user-ID to conclusively identify the user within the scope of the advertising network operated by Google. The data will be stored on your device for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. A failure to give consent will have the effect of not being able to use reCaptcha or the connected forms.

You can revoke your consent by changing the settings at Privacy settings.

Web Fonts

Google Fonts

We process connection data and browser data in cooperation with our processor Google Fonts, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, in order to provide the fonts which the web browser needs to display the website. These data are processed only for the time needed to select and transfer the fonts.

The legal basis of processing is the legitimate interest (absolute technical necessity to provide and to deliver the “website” service which you have explicitly requested by visiting the website according to Article 6 (1) (f) GDPR.

Any further independent processing of data by Google Fonts is carried out by Google as sole controller. Detailed information is provided in the Data privacy policy and in the FAQ of Google Fonts.

Analysis Services

Google Analytics

If you give your consent, we will process your personal data in cooperation with the service Google Analytics, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as joint controllers for the purpose of failure analysis and statistical analysis of our website. A failure to give consent will have no immediate impact on the function of the website, although a lack of statistic data will make it more difficult for us to sophisticate the website. You can revoke your consent by changing the settings at Privacy settings.

We will enable the service to collect connection data, data of your web browser and data of accessed content and to execute analysis software and to store data on your terminal device. The service anonymizes collected data immediately after such data were collected and provides us with statistics for analysis containing anonymous data. We use these statistics for failure analysis and for the sophistication of our website. Data on your terminal device are kept for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The legal basis for the transfer of data to the US is the Commission implementing decision C/2016/4176 as well as the privacy shield certification.

Right to object

You have the right to object to processing if your personal data are processed based on legitimate interests.

We will then cease the processing carried out on this basis, unless there are compelling and legitimate reasons for us to do so.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In this case, we will cease the processing of your personal data for the purpose of direct mail.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Withdrawal

You have the right to withdraw your consent at any time by changing the settings at Privacy settings.

If you have given your consent to receipt of advertising by email, you may withdraw your consent by clicking the unsubscribe link. In this case, we will cease the processing operations, unless there is any other legal basis.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to data subject

You have the right to access to, rectification, erasure and restriction of processing of personal data.

You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.

You have also the right to lodge a complaint with the supervisory authority. If you need more information on the supervisory authorities in the European Union, go to here.

Delete Request


 

 

Subject Access Request


 

What data do we collect?

We collect the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback via email.
  • Use or view our website via your browser’s cookies.
  • Send us an email or other message through upwork, linkedin, stackoverflow, skype or other services
  • Call us by phone, skype or other similar services
  • Send us a fax 

We may also receive your data indirectly from the following sources:

  • Publicly available data on your Linkedin profile

How do we store your data?

Among other things we are required to only use data processors that provide sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the GDPR. Our sub processors are:

Company /sub processor Outsourced processing activity Legal guarantees
Google Storage, sending and receiving of e-mails EU Model Contract Clauses
Keap/Infusionsoft Storage of contact data, order data, invoicing and fulfillment data.

EU Model Contract Clauses

https://keap.com/legal/dpa

We will keep your contact data and messages for 10 years to comply with legal retention obligations. Once this time period has expired, we will delete your data.

Marketing

We would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other website

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 August 2019.

How to contact us?

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority?

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Postfach 11 01 32
01330 Dresden
Germany

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